SHIPPING POLICY

Because We Care

We offer shipping services to all US states, with the exception of Alaska, Hawaii, and Puerto Rico. We regret to inform you that we currently do not offer international shipping. We apologize for any inconvenience this may have caused. We are actively exploring options to expand our shipping services in the future. Thank you for considering our products and we sincerely appreciate your understanding.

RETURNS

The Fine Print

Thank you for considering our candles! We want to ensure that you are completely satisfied with your purchase, so we have a straightforward refund and return policy.

Refund Policy:

If for any reason you are not satisfied with your purchase, you can contact us within 7 days of receiving your order to request a refund. We will process your refund as soon as we receive the returned product. Please note that the product must be unused, undamaged, and in its original packaging for us to process a refund.

WARRANTY DISCLAIMER

Essential Information

Candles are a great way to create ambiance and add warmth to your home, but they can also be a fire hazard if not used safely.

To prevent accidents and ensure the safe use of candles, follow these guidelines:

Always keep candles away from flammable materials,

such as curtains, bedding, or papers.

Never leave a burning candle unattended.

Make sure to extinguish all candles before leaving the room or going to bed.

Keep candles out of reach of children and pets.

Always place candles on a stable and heat-resistant surface.

Keep candles away from drafts, as they can cause uneven burning

and potentially tip the candle over.

Use a snuffer or a metal spoon to extinguish the candle.

Never blow out a candle, as this can cause hot wax to splatter

and potentially start a fire.

By following these safety tips,

you can enjoy the beauty and warmth of candles

while keeping yourself and your loved ones safe.

We expressly disclaim any liability whatsoever for any injury, damage, or loss arising out of the use or inability to use any of our products

Our Privacy Policy

All About Information Security

This Privacy Policy explains how our candle business collects, uses, and protects personal information from customers who visit our website and purchase our products.

Information We Collect

We collect personal information from customers when they make a purchase.

This may include:

Name and contact information, such as email address and phone number

Shipping and billing address

Payment information, such as credit card number and billing address

Product preferences and purchase history

How We Use Information

We use personal information to process orders, provide customer service,

and improve our products and services.

We may also use information to send promotional emails,

but customers can opt-out of receiving these communications at any time.

Sharing of Information

We do not share personal information with third parties,

except for payment processing and shipping companies to fulfill orders.

We may also share non-personal information, such as website usage statistics,

with third-party analytics providers.

Cookies and Tracking

We use cookies and other tracking technologies to improve our website

and personalize the customer experience.

Cookies allow us to remember customer preferences and shopping cart items.

Customers can disable cookies in their web browser,

but this may limit their access to certain features of our website.

Data Security

We take reasonable measures to protect personal information

from unauthorized access, disclosure, alteration, or destruction.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Customers will be notified of any changes through the website or email.

If you have any questions or concerns.