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FEQUENTLY ASKED QUESTIONS

Welcome to our help center. Scroll down to find answers to the questions we receive most frequently from our customers. If you can’t find what you’re looking for, let us know and we will get back to you in no time.

Do you offer international shipping?

We regret to inform you that we currently do not offer international shipping. We apologize for any inconvenience this may have caused.  We are actively exploring options to expand our shipping services in the future. Thank you for considering our products and we sincerely appreciate your understanding.

Do you create custom gift sets?

e. maree can create custom gift sets tailored to your preferences and needs.

What is your return policy?

Thank you for considering our candles! We want to ensure that you are completely satisfied with your purchase, so we have a straightforward refund and return policy.

If for any reason you are not satisfied with your purchase, you can contact us within 7 days of receiving your order to request a refund. We will process your refund as soon as we receive the returned product. Please note that the product must be unused, undamaged, and in its original packaging for us to process a refund.

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